Lowe’s Auto Care is a locally owned and operated auto repair shop in Needville, Texas, offering a full range of automotive services. Not to be confused with the home improvement store Lowe’s, this is an independent automotive service provider with over 25 years of experience in vehicle maintenance and repairs.
Business Overview
| Feature | Details |
|---|---|
| Business Name | Lowe’s Auto Care |
| Address | 10035 Padon Rd, Needville, TX 77461 |
| Phone Number | +1 979-793-2909 |
| Website | lowesautocare.com |
| savemoney@lowesautocare.com | |
| Operating Hours | Mon–Fri: 7:30 AM – 6:00 PM Sat–Sun: Closed |
| Booking Recommended? | Yes – Call to schedule your appointment |
| Online Consultation? | Not available |
Reputation & Trust
| Feature | Details |
|---|---|
| Overall Standing | Overwhelmingly positive. Known for honesty, trustworthiness, and consistently high-quality work. |
| Mechanic Expertise | Jason Lowe is praised as a highly skilled, knowledgeable technician. Other staff are also described as professional and capable. |
| Customer Loyalty | Strong repeat customer base. Many recommend to family/friends and travel long distances to use the shop. |
Services & Value
| Feature | Details |
|---|---|
| Service Range | Full-service auto repair including oil changes, brakes, AC, clutches, engine diagnostics, inspections, and more. |
| Parts & Reporting | Uses OEM (Original Equipment Manufacturer) parts and reports all services to CARFAX. |
| Pricing | Fair and affordable. Frequently offers better pricing than dealerships while maintaining quality. |
| Customer Service | Excellent. Friendly, understanding staff offering towing, rides, and emergency help (e.g., lockouts). |
Important Considerations
| Feature | Details |
|---|---|
| Complex Repairs | While usually reliable, there have been a few significant issues with very complex/costly jobs (e.g., transmissions), including allegations of incomplete work. |
| Communication Note | One review mentioned a lack of proactive updates during a long diagnostic period. |
| Shop Atmosphere | Described as rustic or “hole-in-the-wall.” Many find it charming and authentic, though it may not appeal to everyone. |
| Recommendation | Highly recommended overall. For high-cost repairs, it’s smart to ask detailed questions and consider getting a second opinion. |
What They Offer
Lowe’s Auto Care provides comprehensive services for most makes and models. Here’s a quick breakdown:
| Service Category | Services Provided |
|---|---|
| Routine Maintenance | Oil Changes, Tune-Ups, Tire Rotation, Synthetic Oil Change |
| Diagnostics | Full Vehicle Diagnostics, Engine & Electrical System Checks |
| Repairs | Brakes, Engine Repairs, Suspension, Transmission, A/C & Heating Systems |
| Tires | Tire Sales, Installation, and Rotation |
| Inspections | State Safety Inspections (Texas-certified) |
| Emission Services | Recognized Emissions Repair Facility of Texas |
| Special Products | BG Products used for maintenance and performance enhancement |
Slogan: “We’ll keep you rolling.”
Certifications & Accreditations
| Certification | What It Means |
|---|---|
| ASE Certified Technicians | National standard for technical expertise in automotive repair |
| BBB Accredited Business | Recognized for ethical business practices and customer transparency |
| Official Texas Inspection | Certified to perform official state vehicle inspections |
| Emissions Repair Facility | Authorized for state-recognized emissions repairs (AirCheckTexas) |
These certifications ensure you’re trusting your vehicle to experienced professionals who value quality and integrity.
What Customers Can Expect
- Experienced Staff – Over 25 years in the business
- Customer-Centric Approach – Fair pricing, honest diagnostics, and clear communication
- Courtesy Services – Towing assistance and local shuttle service (call to confirm availability)
- Visual Familiarity – See the shop before you visit with images on their website
Booking & Walk-Ins
| Question | Answer |
|---|---|
| Is booking required? | Not strictly, but highly recommended |
| How to book? | Call at +1 979-793-2909 or use the contact form on lowesautocare.com |
| Online diagnostics available? | No. All diagnostics are done in-person at the shop |
Important Note
Lowe’s Auto Care is not affiliated with Lowe’s Home Improvement Stores. The latter sells some automotive products (cleaning supplies, jacks, accessories), but does not provide auto repair services.
Conclusion
If you’re in or near Needville, TX, and need reliable auto care from certified professionals, Lowe’s Auto Care is a top local choice. Whether you’re in for routine maintenance or a more serious repair, they’re equipped to help—with honesty, experience, and a commitment to quality.
Customer Feedback
At Lowe’s Auto Care, customer reviews reveal a mix of strong loyalty and a few cautionary experiences. Here’s what recent visitors had to say about their service, pricing, and communication:
⭐ Mystie Brady
Rating: ★★★★★ (5/5)
Visited: 2 months ago
“Reliable, honest, and fair—especially for women.”
While on vacation, Lowe’s picked up my 2022 Honda CRV and fixed a busted spring. The dealership quoted me an outrageous amount, but Lowe’s charged a price I could manage. They didn’t take advantage of me just because I’m not a mechanic. Since then, they’ve become my go-to for all car maintenance—offering better service and pricing than Honda. Respectful, knowledgeable, and completely trustworthy. Highly recommend, especially for women seeking a no-nonsense auto repair experience.
⭐ S. M.
Rating: ★★★★★ (5/5)
Visited: 4 months ago
“Student budget–friendly and no upselling.”
I was referred by my uncle, and I’m glad I listened. As a college student, I can’t afford overpriced repairs. Jason diagnosed the issue quickly—without charging unnecessary diagnostic fees. My dad brought his truck in the same day and had a similarly great experience. They even sent us photos of the damage. Honest and helpful from start to finish. Highly recommended for anyone looking for reliable service on a budget.
⭐ Pablo Salas
Rating: ★★☆☆☆ (2/5)
Visited: 5 months ago
“Disappointed with communication and turnaround.”
I came in based on glowing reviews, but my vehicle sat at Lowe’s for four weeks without repair. Despite explaining that I urgently needed transportation, updates were sparse. I even removed the ECM and tested it myself—but no real progress. Eventually, I had to tow the car to another shop, where the issue—a simple electrical connection—was fixed within hours.
Note: Lowe’s didn’t charge me since they couldn’t resolve the issue, but I still had to cover towing and rental costs. My advice: they might work well for some, but be sure to clarify time expectations before leaving your car.
Summary Table
| Reviewer | Rating | Highlights | Additional Notes |
|---|---|---|---|
| Mystie Brady | 5/5 | Affordable, respectful, switched from dealership | Great for women, fair pricing |
| S. M. | 5/5 | Budget-friendly, quick diagnostics, great communication | Ideal for students, referred by family |
| Pablo Salas | 2/5 | Friendly staff but poor turnaround, unresolved issue | No fee charged, resolved elsewhere |
Conclusion
Lowe’s Auto Care is widely trusted for its affordable rates, honest diagnostics, and respectful customer service. Many customers have become loyal repeat visitors. However, turnaround times and communication can vary, especially with more complex or urgent repairs.
Recommendation:
Before bringing in your vehicle, discuss estimated timelines and expectations clearly to ensure a smooth experience.
Contact:
Visit lowesautocare.com or call +1 (979) 793-2909 to schedule an appointment or request more information.