36 Auto & Trans Repair is a family-owned and operated auto repair shop in Needville, Texas. Since opening its doors in June 2010, the business has earned a strong local reputation for quality workmanship, certified technicians, and honest service.
Quick Overview
| Feature | Details |
|---|---|
| Business Name | 36 Auto & Trans Repair |
| Founded | June 2010 |
| Owner | Don Perez |
| Type | Family-Owned Auto & Transmission Repair Shop |
| Location | 9329 TX-36, Needville, TX 77461, USA |
| Phone | +1 979-793-7700 |
| Website | 36autorepair.com |
| Accessibility | Wheelchair accessible entrance & parking |
| Facility Count | Single location |
Highlights from Customer Reviews
| Aspect | Details |
|---|---|
| Trustworthy and Honest | Repeatedly praised for integrity, honesty, and transparent communication. |
| Professional and Efficient | Known for professional service, efficiency, and strong attention to detail. |
| High-Quality Work | Customers report great results, even on tough repairs that others couldn’t fix. |
| Friendly Staff | Don, Tish, and Charles frequently mentioned for being kind, personable, and understanding. |
| Good Value | Services offered at affordable prices with good value for money. |
| Fast and Reliable | Described as speedy, smooth, and dependable in delivering repairs. |
| Convenience Services | Includes towing and occasional ride assistance for customers. |
| Long-Term Experience | One customer has relied on them for over 10 years—indicating consistent satisfaction. |
Critical Feedback (Negative Reviews)
| Concern | Details |
|---|---|
| Alleged Dishonesty | One complaint of a paid transmission rebuild not fully performed, with specific claims of lying and improper work. |
| Post-Repair Issues | Issues arising after simple sensor replacement; customer charged again for repairs. |
| Durability Problems | Report of transmission bushing failing within hours, resulting in further problems. |
| Inconsistent Repair Quality | While most praise quality, a few reviews warn of inconsistency, especially with expensive transmission jobs. |
Visitor Summary
| Topic | Details |
|---|---|
| Overall Impression | Generally highly recommended for honesty, professionalism, and reliable service. |
| Capabilities | Handles both standard and complex repairs effectively. |
| Caution Advised | Exercise extra care with costly repairs (like transmissions); consider second opinions. |
| Customer Service | Staff friendliness and personal attention are key strengths. |
| Trust Factor | Strong theme of trust in most reviews, though a few serious complaints suggest checking details closely for major repairs. |
Main Services Offered
Transmission Services
| Service Type | Details |
|---|---|
| Transmission Repair | Automatic & manual transmission services |
| Clutch Repair | Including replacement and adjustments |
| Fluid Changes & Flushes | Drain & fill, fluid exchange, filter replacements |
| Transmission Diagnostics | For issues like slipping, grinding, or delayed shifts |
| Transmission Rebuilds | Extensive service (on case-by-case basis) |
General Auto Repair & Maintenance
| Category | Services Included |
|---|---|
| Diagnostics | Check engine light analysis, full system evaluations |
| Basic Maintenance | Oil changes, fluid exchange, tire services, filter replacement |
| Brakes & Suspension | Brake pads/rotors, clutch service, suspension & steering repair |
| Heating & Cooling | AC repair, heating system diagnostics |
| Electrical Systems | Electrical repair and rewiring |
| Engine & Fuel | Engine repair (including diesel), fuel pump, fuel system cleaning, injector work |
| Preventative Care | Tune-ups, battery service, inspections, headlight/wiper service |
| Computer Services | Reprogramming and control system updates |
| Towing Assistance | Help available if your vehicle breaks down nearby |
Customer Experience
| Attribute | What to Expect |
|---|---|
| Certified Staff | Certified master technicians with over 30 years combined experience |
| Quality Parts | Repairs done using high-quality, reliable parts |
| Honesty & Integrity | Customers report feeling respected, informed, and never pressured |
| Friendly Service | Fast, friendly, and community-oriented support |
| Fair Pricing | Known for providing honest estimates and competitive pricing |
| Warranty | Many repairs covered by a 36-month/36,000-mile warranty through the Confidence Plus program (ask for details) |
Appointments & Pricing
Do I Need a Reservation?
Yes, making an appointment is highly recommended to:
- Reduce wait times
- Ensure technician availability
- Allow time for parts preparation
You can call or visit their website to request a time slot.
| How to Schedule an Appointment |
|---|
| Call: +1 979-793-7700 |
| Website: 36autorepair.com |
Are Prices Available Online?
No fixed prices are listed online because service costs vary depending on:
- Vehicle make/model
- Type of repair needed
- Parts required
- Labor time
What You Can Expect Instead:
- Transparent cost estimates before any work begins
- Clear explanations of needed repairs
- No hidden fees
For a quote, contact them directly.
Frequently Asked Questions
| Question | Answer |
|---|---|
| Is there another location? | No, only one facility at 9329 TX-36, Needville, TX |
| Is there online ordering? | Not for parts, but online appointment requests may be available |
| Is it wheelchair accessible? | Yes, both the entrance and parking are accessible |
| Who owns the business? | Don Perez, who is also a certified technician |
Visit or Contact
| Phone | Website |
|---|---|
| +1 979-793-7700 | 36autorepair.com |
For maps and directions, search for “36 Auto & Trans Repair” on Google Maps.
Customer Feedback
We’re proud to offer honest, dependable, and high-quality service—and our customers agree.
Alex Anzaldua
★ ★ ★ ★ ★ · Visited: 3 months ago
“Trustworthy and professional service.”
I recently brought my truck to 36 Auto and Repair and was extremely satisfied with the experience. The team was professional, efficient, and paid close attention to every detail. The mechanic was upfront about the necessary repairs—something I truly value. It’s rare to find a shop this honest. I highly recommend them to anyone seeking reliable and high-quality automotive care.
Owner’s Response:
“Thank you for the kind words, Alex! We’re thrilled to hear you had a great experience. Our team is committed to honest, quality service, and we’re grateful for your trust and recommendation.”
Josh Ratcliff
★ ★ ★ ★ ★ · Visited: 1 month ago
“Affordable and reliable.”
They do fantastic work and are incredibly friendly and understanding. They go the extra mile to provide excellent service at fair prices. I’d confidently recommend them to anyone needing vehicle repairs or support.
Space City
★ ★ ★ ★ ★ · Visited: 4 months ago
“Smart problem-solvers.”
I brought my car in expecting a simple plug-and-play fix, but the issue was much more complex. The team diagnosed the problem and got my headlights working properly. Professional and dependable—I definitely recommend their services.
Fabo Campa
★ ★ ★ ★ ★ · Visited: 5 months ago
“Fast, honest, and high-value service.”
I took my wife’s Buick in for a catalytic converter issue, and the team delivered exceptional results. They were quick, reliable, and transparent throughout the process. From start to finish, everything was smooth and professional. Highly recommended for anyone in need of dependable and fairly priced auto repairs. Thank you for the excellent service!
Summary
From minor fixes to complex repairs, 36 Auto and Repair has built a strong reputation for honesty, professionalism, and customer-first service. Whether it’s a quick diagnosis or a major fix, customers repeatedly praise the trustworthiness, friendly approach, and affordable pricing that make this shop a standout.