Edinburg Corner Store is a small, family-owned grocery store located in Rootstown, Ohio. Known for its excellent meat deals, friendly service, and unique collectible section, this store has become a go-to spot for many locals and even customers from surrounding cities.
Quick Information
| Detail | Information |
|---|---|
| Address | 6792 Tallmadge Rd, Rootstown, OH 44272, United States |
| Phone | +1 330-325-7718 |
| Day | Hours |
|---|---|
| Mon–Tue, Thu–Sun | 8:00 AM – 6:00 PM |
| Wednesday | 8:01 AM – 6:00 PM |
Note: Pets are not allowed.
Official Links
| Platform | Link |
|---|---|
| Yelp | View on Yelp |
| Visit Page | |
| View Profile | |
| Tripadvisor | Read Reviews |
What They Offer
- Fresh Meats & Deli: Pork chops, roasts, bacon, steaks, ground beef, chicken, sausage links, hot dogs, and processed meats.
- Produce: Fresh vegetables such as lettuce, cabbage, bell peppers, carrots, and onions.
- Beverages: Soft drinks, bottled drinks, and a wide selection of beer.
- Groceries: Canned goods, jarred foods, spices, and other pantry items.
- Collectibles & Toys: Action figures (Star Wars, DC Comics, Universal Monsters), Nerf guns, and more.
- Clothing: Branded apparel and t-shirts.
Store Features
- Family-Owned Atmosphere – Friendly and welcoming environment.
- Accessibility – Wheelchair-accessible entrance and parking.
- Payment Options – Credit cards, debit cards, cash, and NFC payments.
- Specials – Frequent meat and deli specials, often posted on Facebook.
Customer Feedback Summary
- Excellent Meat Prices – Lower than most large grocery stores; draws customers from 30–60 minutes away.
- High-Quality Meat (mostly) – Many reviews praise the taste and freshness of steaks, pork chops, and tenderloins.
- Great Deli – Affordable lunch meat and cheese, often half the price of big supermarkets.
- Friendly Staff – Many mention feeling “like family.”
- Variety & Specials – Good selection of meats, groceries, and collectibles.
Customer Service Observations
| Customer Service Observations |
|---|
| • Most reviewers describe staff as friendly, kind, and helpful • Many mention feeling welcomed “like family” • Positive interactions with butchers and deli workers • Multiple complaints about rudeness in the last 6–12 months • Phone service criticized as abrupt or rude (hung up on, reprimanded) • One customer was scolded for walking through the store “the wrong way” • Deli staff reportedly became less approachable recently |
Meat & Deli Highlights
| Meat & Deli Highlights |
|---|
| • Extremely competitive steak prices ($6.99–$8.99/lb) • Ground beef as low as $2.99/lb • Whole cases of meat offered at bulk discounts (e.g., 50 lbs for $99) • Prime rib, corned beef, and pork shoulders praised for value • Chicken tenders, fritters, and bulk chicken are popular items • Lunch meats and cheeses priced significantly lower than supermarkets • Some customers report meat going bad within a day of purchase • Mixed feedback on tenderness and consistency of meat • A few customers linked hamburger and pork chops to food sickness |
Store Environment & Experience
| Store Environment & Experience |
|---|
| • Small, old-fashioned, “frozen in time” corner store • Feels crowded or cluttered inside • Not fancy, but cozy and nostalgic (“old school”) • Sells collectibles, toys, and odds-and-ends alongside groceries • Amish products and unique regional items available • Facebook page used to advertise daily deals • Convenient location off Exit 43 on Route 76 • Some find the building musty or in need of cleaning • Popular for stocking freezers due to bulk pricing |
Summary of Customer Sentiment
| Summary of Customer Sentiment |
|---|
| • Majority highly recommend the store for meat shopping • Loyal, repeat customers who have shopped there for decades • Many are willing to drive long distances for prices and quality • Strong local following and word-of-mouth reputation • Despite issues, many say it’s worth visiting at least once • A few customers vow never to return due to poor service or hygiene • Split opinion on whether declining standards outweigh the savings • Considered a “must-try” for budget-conscious meat buyers |
Timeline View: Trends Over the Years
| TIME PERIOD | KEY TRENDS AND OBSERVATIONS |
|---|---|
| 7–6 Years Ago | • Early positive sentiment dominates • Customers praise low prices and quality • First mentions of outdated store appearance and limited non-meat inventory • One early complaint about phone rudeness |
| 5–4 Years Ago | • Continued strong satisfaction with meat and pricing • Staff described as friendly and helpful • Isolated complaints about bloody packaging and musty smell • Positive mentions of custom cuts and fresh grinding |
| 3–2 Years Ago | • Peak positive reviews, many call store a “hidden gem” • Customers willing to drive long distances • Facebook specials gain attention • First serious hygiene concerns: dead flies, outdated pork chops, spoiled creamer • Mix of strong praise and growing caution |
| 1–1.5 Years Ago | • Positive sentiment still strong overall • Signs of decline: deli staff described as “rude lately” • More reports of meat spoiling quickly • Continued praise for low prices and loyal customer base |
| Past 6 Months | • Noticeable shift in tone • Multiple reports of poor customer service and phone hang-ups • Customers mention feeling disrespected • Hygiene concerns resurface: blood in coolers, plastic shavings in food • Many still highlight strong meat value and loyalty |
| Past Month (Latest) | • Mixed but leaning cautious • A few 5-star reviews praise deals and friendly staff • Others express disappointment and say they will not return • Trend shows split: long-time loyal fans remain, but new/returning customers face inconsistent experiences |
Overall Impression
The store has built a strong legacy over two decades based on exceptional meat pricing, quality, and personalized service. However, recent feedback indicates potential deterioration in cleanliness standards and customer service, particularly in the last 12 months. While the core value proposition remains compelling, these emerging issues could threaten long-term customer retention if not addressed.
Recommendation: The business would benefit from a renewed focus on staff training, store sanitation, and consistent customer experience—without compromising the affordable, no-frills model that has made it a regional favorite.